Using Pin-Up services in Nigeria: your legal agreement

By registering and using your account, you enter a binding agreement that sets rights and duties for both parties.

• Acceptance of terms
  • You agree that these terms, the privacy policy, responsible gambling rules, payment rules, and any bonus terms apply to your use of the services.
  • We may update terms to meet legal or operational needs; material changes will be posted and your continued use means acceptance of the updated version.
• Eligibility and registration
  • You must be at least 18 years old and legally allowed to use betting services under Nigerian law.
  • One account per person, device, and household. Multiple accounts may be closed and any bets voided.
  • Accurate registration information is required. Identity checks may be carried out before withdrawals, bonuses, or at any time.
• Proper use of the platform
  • You agree not to misuse the site, app, or any betting market, and not to use bots, scripts, VPNs to mask location, or any fraudulent method.
  • Collusion, arbitrage exploiting obvious error in odds, match fixing, or any unfair advantage is prohibited.
  • We can suspend or close accounts to manage risk, comply with legal duties, or protect integrity of events and bets.
• Content and intellectual property
  • All site content, data, logos, odds displays, and software are protected. You receive a limited licence to access services for personal use only.
  • You may not copy, resell, scrape, or alter content except as permitted by law.
• Liability and errors
  • Markets and odds may contain an obvious error. We may void a bet or settle at the correct odds where an error is found.
  • We are not responsible for interruptions due to telecom failures or events beyond our control that affect services or settlement of a bet.
  • Nothing in these terms limits statutory rights under Nigerian law.
• Bonuses and promotions
  • Bonuses are governed by specific promotion rules. Wagering, expiry, and eligibility conditions apply.
  • Abuse of bonuses or use of multiple accounts leads to removal of bonuses and possible account action.
• Governing law and dispute resolution
  • These terms are governed by the laws of the Federal Republic of Nigeria.
  • Disputes should first be raised through customer support; unresolved matters may be referred to recognised alternative dispute resolution services or Nigerian courts.

These rules apply to all betting markets available to you and set out how bets are accepted, settled, and paid.

• Who can place a bet
  • Only verified users aged 18+ who are in Nigeria and legally allowed to bet may place bets.
  • We may reject bets where regulatory limits or responsible gambling controls are triggered.
• Bet acceptance and confirmation
  • A bet is accepted when a bet slip shows a confirmed status and a transaction ID.
  • Pre-match bets are accepted until the official start time. In-play betting rules apply once an event starts; delays may occur and markets can be suspended at any time.
• Odds, price changes, and markets
  • Odds can change before acceptance. If odds change during placement, you may be offered the new odds to accept or reject.
  • If a market is offered in error or a palpable mistake is detected, settlement may be adjusted to the correct terms or the bet voided.
• Minimums, maximums, and payout limits
  • Minimum and maximum stake and payout limits are displayed in the bet slip or market rules.
  • We may impose account-level limits for risk and legal compliance.
• Settlement and calculation
  • Bets are settled based on the official result published by the governing body of the event. Subsequent changes do not affect settlement unless specified.
  • Winnings are calculated by multiplying the stake by the accepted odds, less any applicable taxes or charges required by law.
• Cancellations and voids
  • If an event is postponed or abandoned and not completed within the timeframe stated in market rules, affected bets may be voided and stakes returned.
  • Where a selection is void in a multiple bet, that leg is settled at odds of 1.00 and the rest of the bet stands.
• Restrictions and integrity
  • You must not place bets if you have insider information or a conflict of interest relating to the event.
  • We monitor for suspicious betting patterns and may freeze settlement while an investigation is conducted.
• Bonuses tied to betting
  • Bonus bets and free bet tokens are subject to specific terms, including minimum odds, expiry, and wagering conditions.

This section explains how you fund your account and withdraw funds in Nigeria.

• Funding your account
  • Accepted methods may include bank cards, local bank transfer, USSD, and approved e-wallets. Available options appear in the cashier.
  • Minimum and maximum deposit amounts depend on the method and your account status. Limits are shown during the transaction flow.
  • Deposits are credited once confirmed by the payment provider. Processing is usually instant but may take up to 24 hours in some cases.
• Withdrawals
  • Withdrawals are paid to the same method used for deposit where possible, subject to banking rules.
  • Standard processing is within 24 to 72 hours after approval. Bank clearing times may add to this.
  • Pending withdrawals may be reversed by you unless locked due to compliance checks.
• Fees and charges
  • We do not charge routine funding or payout fees unless stated in the cashier. Your bank or wallet provider may apply their own charges.
• KYC/AML verification
  • Before a withdrawal, we may require identity verification, such as a valid government ID, BVN or NIN checks, and proof of address in Nigeria.
  • We may request source of funds or source of wealth information to meet anti-money laundering duties.
• Currency, limits, and taxes
  • All transactions are processed in Nigerian Naira (NGN).
  • Transaction limits may change based on verification level, responsible gambling limits, and legal requirements.
  • Any taxes or levies required by Nigerian law may be withheld from winnings.
• Transaction restrictions and cancellations
  • We may decline or delay a transaction to prevent fraud, meet legal obligations, or protect your account.
  • If a deposit is charged back or reversed, we may cancel related bets, remove bonuses, and recover amounts from your balance.

Responsible use of betting services is mandatory. Tools are provided to help you manage your play.

• Player protection tools
  • Deposit, stake, and loss limits: Set daily, weekly, or monthly caps from your account.
  • Time-outs and self-exclusion: Take a short break or exclude yourself for a longer period. Access is blocked during exclusion.
  • Session reminders: Set alerts for time spent or amount wagered.
  • Product blocks: Disable certain products where available.
• Self-assessment and information
  • Use the self-assessment checklist to evaluate risk. Review your betting history and statements to track behaviour.
  • Read the rules for bonuses and high-risk products before you bet.
• Help and organisations
  • Gambling Therapy: online support and live advice for problem gambling.
  • GamCare and Gamblers Anonymous: counselling, forums, and peer support accessible online.
  • Local guidance may be available from Nigerian regulators such as the National Lottery Regulatory Commission and state gaming authorities.
• Underage gambling
  • Accounts are for 18+ only. We perform age checks and will close accounts where underage use is found.

We follow Nigerian AML/CFT requirements to protect the platform and users from illicit activity.

• Legal obligations
  • Compliance is guided by applicable Nigerian laws, including the Money Laundering (Prevention and Prohibition) Act 2022 and relevant regulatory guidance.
  • We maintain a risk-based AML programme, staff training, and internal controls.
• Know Your Customer (KYC)
  • Identification and verification are required at registration or before withdrawals, bonuses, or when thresholds are reached.
  • Enhanced due diligence may apply based on risk, transaction size, or if you are a politically exposed person.
• Monitoring and detection
  • Transactions and bets are monitored for unusual patterns, rapid deposits and withdrawals, or activity inconsistent with your profile.
  • Sanctions screening and adverse media checks may be carried out.
• Reporting and action
  • Where suspicious activity is identified, we may file reports to the Nigerian Financial Intelligence Unit and cooperate with law enforcement.
  • We may delay, block, or freeze transactions or funds and restrict your account during reviews.

Your privacy is protected under Nigerian data protection law, including the Nigeria Data Protection Act 2023 and the NDPR.

• Data we collect
  • Registration and identity data: name, date of birth, contact details, ID information, BVN or NIN where required.
  • Account and transaction data: deposits, withdrawals, bets, bonuses, and payment instrument details.
  • Device and usage data: log-in, IP, device identifiers, app analytics, approximate location.
  • Compliance and responsible gambling data: verification records, limits, checks, and communications.
  • Marketing preferences and communications you send to support.
• How we use data
  • To provide services: create and manage your account, process payments, settle bets, and deliver bonuses.
  • To meet legal duties: KYC/AML checks, fraud prevention, and regulatory reporting.
  • To improve services: analytics and troubleshooting, subject to minimisation and security.
  • Marketing based on your consent or legitimate interests; you can opt out at any time.
• Sharing and transfers
  • Data may be shared with payment providers, KYC vendors, risk and fraud partners, regulators, and group companies where necessary.
  • International transfers use legal safeguards such as contractual protections or other recognised mechanisms.
• Your rights
  • Access, correction, deletion, portability, and restriction, subject to legal limits.
  • Object to processing based on legitimate interests and withdraw consent for marketing.
  • Lodge a complaint with the Nigeria Data Protection Commission.
• Retention and security
  • We keep data only as long as needed for the purposes stated or as required by law, including AML retention periods.
  • Requests to exercise rights can be made through your account settings or customer support after identity verification.

Security is a shared responsibility. We apply technical and organisational measures to protect your account and funds.

• Technical safeguards
  • Encryption: Transport Layer Security protects data in transit; sensitive credentials are hashed and stored securely.
  • Network and application security: firewalls, intrusion detection, and regular testing reduce risk.
  • Monitoring: continuous activity monitoring and alerts help detect suspicious access or bets.
• Account protections
  • Two-factor authentication: enable 2FA to add an extra step to log in and withdrawals.
  • Device checks and session controls: unusual logins may be challenged; idle sessions may be ended.
  • Password hygiene: use a strong, unique password and keep your credentials and OTPs private.
• Incident response and continuity
  • Security events are investigated and mitigated under documented procedures, and regulators are notified where required by law.
  • Services may be interrupted for maintenance or due to external factors; we aim to restore access promptly.
• Your responsibilities
  • Keep your devices secure, update software, and log out after use.
  • Tell support immediately if you suspect unauthorised access, a compromised account, or errors in your balance.