Personal data we may collect:

• Identification and contact details: name, date of birth, address, email, phone.
• Account and usage data: login details, preferences, responsible gambling settings, activity logs.
• KYC and verification data: ID documents, proof of address, source of funds, sanctions and PEP screening results.
• Transactional and payment data: deposits, withdrawals, card or wallet tokens from payment providers.
• Technical data: IP address, device identifiers, browser type, cookies, and similar technologies.
• Communications: chats, emails, recorded customer support interactions.

Why we collect this information:

• To create and manage accounts and provide services.
• To meet legal duties on age checks, AML, and responsible gambling.
• To secure the platform and prevent fraud.
• To improve user experience and site performance.

Security measures in place:

• Encryption of data in transit and at rest.
• Access controls, role-based permissions, and multi-factor authentication.
• Network monitoring, logging, and regular security testing.
• Vendor due diligence and data processing agreements.
• Staff training, least-privilege access, and incident response procedures aligned to industry standards.

User rights under Nigeria law (NDPA 2023 and NDPR 2019):

• Access a copy of personal data.
• Request correction of inaccurate information.
• Request deletion where allowed by law.
• Object to certain processing and withdraw consent where consent is the basis.
• Request portability where technically feasible.
• Lodge a complaint with the Nigeria Data Protection Commission.

The operator acts as data controller for users in Nigeria and complies with Nigeria data protection requirements and relevant gaming rules.

We use personal information for the following purposes:

• Account setup, identity checks, and provision of online services.
• Processing deposits, bets, payouts, and transaction support.
• Customer support, dispute resolution, and responsible gambling tools.
• Security, fraud prevention, AML monitoring, and sanctions screening.
• Analytics to understand service performance and behaviour patterns.
• Personalisation of content and settings.
• Marketing communications where the user has given consent and can opt out at any time.
• Legal, regulatory, tax, and audit requirements.

Lawful bases for processing include consent, performance of a contract, compliance with legal obligations, and legitimate interests balanced against user rights. Processing is conducted in a transparent and proportionate manner.

Users can access, review, or update personal data through account settings or by sending a request using the contact channels on the website. Before acting on a request, identity verification may be required.

Correction and deletion procedures:

• Correction: submit the corrected details or supporting documents. We update inaccurate information without undue delay.
• Deletion: request removal where law permits. Certain records must be retained for AML, tax, and regulatory purposes for at least 5 years after account closure.

By using this service, the user consents to security checks, identity verification, and the processing of payment information by authorised providers for transactions and fraud prevention. We respond to verified rights requests within a reasonable time, typically within 30 days.

This website is for adults aged 18 years and above. The operator does not knowingly collect information from minors. Age cannot be verified without documents, and users may be asked to provide proof of age during checks. If a parent or guardian notifies us that a minor has provided information, we will promptly delete the account and relevant personal data subject to legal retention duties.

Personal information may be processed outside Nigeria in locations where service partners, payment providers, cloud hosts, or support teams operate. Use of the website constitutes consent to such international processing to deliver the services requested.

Safeguards for international transfers:

• Contractual protections and confidentiality obligations for all partners.
• Risk assessments and technical measures such as encryption and access controls.
• Compliance with Nigeria cross-border transfer requirements, including recognised transfer mechanisms where applicable.

All partners are required to keep information confidential and secure.

A legal disclaimer may limit or clarify the scope and effect of certain rules in this policy. The disclaimer applies once the user accepts this policy by signature, online acceptance, or accession through continued use of the services. If a disclaimer conflicts with earlier wording, the disclaimer wording prevails to the extent of the conflict and as permitted by law.

Cookies are small text files stored on a device that help the website function and improve services. We use cookies for:

• Statistics and analytics to understand site performance and usage.
• Behaviour analysis to detect issues and enhance features.
• Personalisation of settings and content.
• Security and fraud prevention.

Cookie retention: up to 1 year, unless the browser clears them sooner. Users can control cookies through browser settings or in-site preferences where available. Disabling certain cookies may affect some functions of the website.

By accessing or using the services, the user fully accepts this privacy policy and agrees to the collection and processing described here. The current version published on the website is the version that applies. Continued use after updates indicates acceptance of the revised document. Users should review this page periodically for changes.

Personal information may be shared in limited situations:

• To comply with law, court orders, or requests from regulators and law enforcement.
• To payment processors, banks, KYC vendors, analytics providers, IT support, and auditors under strict contracts.
• To manage disputes, recover funds, or enforce agreements.

A list of key categories of third parties is provided on the website. Where a specific partner is not listed, users will be informed of the purpose and scope before sharing where required. Providing personal information amounts to consent for processing where consent is the lawful basis, without limiting the use required for contracts or legal obligations.

This website may contain links to external websites that run their own privacy policies and practices. The operator is not responsible for how those websites collect or use data. Users should read the privacy notices on any external websites they visit and exercise caution when sharing personal information.