Fast support for Nigeria users
This page shows how to reach Pin-Up in Nigeria through live chat, email, phone, WhatsApp, and our social pages. We support English and Nigerian Pidgin. For calls, use our Pin-Up contact number; chat replies take minutes and email replies arrive within 24 hours.
Pin-Up contact number, email, and help options
You can reach us for account help, game issues, or general questions. We also handle partnerships, media or marketing requests, affiliate matters, corporate and legal details, and investor proposals. For emails, you can use the Pin-Up email address shown in your account Help page.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat (on-site) | Click the chat bubble on the bottom-right. If logged in, go to Help > Live chat. | Urgent issues on your account, payments, KYC, or a quick question about the platform. |
| E-mail support | Open Help > Contact us and send an e-mail through the form. You will get a confirmation by e-mail. | Non-urgent cases, document reviews, feedback, or detailed reports that need attachments. |
| Phone support | Go to Help > Call us to see the contact number for Nigeria. You can request a call-back. | When you prefer to talk, need step-by-step guidance, or have accessibility needs. |
| Open Help > WhatsApp to start a message. Only use the official account shown on the site. | Simple questions on payments, promos, or account settings when you are on mobile. | |
| Telegram | Tap Help > Telegram to start a chat from the official profile linked on this page. | Quick updates, short queries, or when live chat is busy. |
| Social media (DM) | Follow our official pages from the footer links. Send a direct message. | General questions, page issues, or to report a fake page. Do not share account details. |
| Affiliates | Visit the affiliate programme link in Help > Affiliates. Submit your application or message. | Partnership proposals, tracking questions, or payout queries for affiliates. |
| Press and media | Use Help > Media requests to submit your brief and contact detail. | Interview requests, quotes, or press kit access. |
| Partnerships | Use Help > Partnerships and share your proposal. | Local marketing, events, sponsorships, or CSR ideas. |
| Legal and data | Go to Help > Privacy and data to file an NDPR request. | Data access, correction, deletion, or legal notices. |
| Responsible gaming | Chat on-site or ask for a call-back via Help > Responsible gaming. | Cooling-off, self-exclusion, limits, or welfare resources. |
Updated: